Instructions for Updating Files on the DWX-8000USB

 

If you’ve just received a new or updated message form us, here are the quick and easy steps to getting the file onto your hold button. (These instructions assume you’re using our DWX-8000USB digital message on hold player – seen to the right. Don’t have one? Contact us!)

For Windows PCs

  1. Plug the USB flash drive into an available USB port on your computer
  2. From Desktop: Go to My Computer or Computer Go to Devices with Removable Storage
  3. Double Click on the corresponding drive (if not sure, you can always unplug and plug the USB stick back in to see which drive appears and disappears)
  4. Once the window for device is open, delete unnecessary MP3 file(s) and be sure to empty the trash
  5. Copy and paste new MP3 file(s) onto window
  6. At this point the files are on the USB flash drive and ready to be played on the DWX-8000USB

For Macs

  1. Plug the USB flash drive into an available USB port on your computer
  2. From Desktop: Locate the USB flash drive on your desktop – probably named “Untitled” Double
  3. Double click on the corresponding drive to open the window
  4. Once the window for device is open, delete unnecessary MP3 file(s) and be sure to empty the trash
  5. Copy and paste new MP3 file(s) onto window
  6. At this point the files are on the USB flash drive and ready to be played on the DWX-8000USB

If you experience any technical difficulties, please don’t hesitate calling us at 516-752-2787