DWX-8000USB InfoHold Player

The best digital message on hold player available!

The DWX-8000USB plays audio directly from any USB Flash Drive for continuous playback. To add new audio content, just copy any mp3 file from your PC or Mac to the USB flash drive. [Detailed instructions]

The DWX-8000USB features exceptionally high quality audio playback. It’s so good that the device has many alternative uses: Storecasting, amusement park ride/cue announcements, sports stadium information, museum exhibits, kiosks, trade shows, shuttle buses and trams — just about anywhere CD-quality audio is required in a looped application.


  • USB Flash Drive – Preloaded with a generic on-hold message.
  • Load new MP3 audio from any Mac or PC
  • Industrial grade anodized aluminum chassis
  • Tough wall-mountable enclosure built to withstand the toughest installations
  • Built-in Monitor — Listen to audio from integrated speaker so you know exactly what’s coming from the audio jack
  • Trigger Switch Jack — Allows connection of momentary switch to restart the audio from the beginning.
  • Auto-start after power loss — Retains stored preferences such as: music selection, repeat mode and volume settings. If power is lost, the DWX8000USB immediately returns to continuous playback without human intervention
  • 3-Year no hassle warranty

Tech Specs

  • Included USB Flash Drive
  • Maximum Memory Supported – 2GB
  • Supported audio standards – MP3
  • Supported bit rates – 32–320kbps
  • Interface – USB 2.0
  • Playback modes –repeat all
  • Audio output mode – mono (analog)
  • Built-in monitor speaker
  • Windows and Mac compatible
Analog Audio Output
  • 8 – 4 volts peak to peak
  • 600 – 8 volts peak to peak
  • Volume/Power
  • Monitor speaker on/off
  • Impedance 8/600 Ohms
  • RCA audio output
  • 2.5mm trigger switch input
  • DWX-8000USB Digital Player
  • USB Flash Drive
  • RCA to RCA Audio Connector Cable
  • RCA to 3.5mm Mini Audio Connector Cable
  • DC Power Supply
  • Owners Manual
  • Mounting Template
  • Lifetime Tech Support
  • 9VDC @500mA
  • Source -110/220 VAC
  • Size: 7″ x 5.5″ x 3″ (LWH)
  • Weight: 4 lbs.
  • Housing – industrial grade anodized aluminum
  • Wall mountable or shelf/tabletop